Singapore Airlines Service Centre



ION Orchard

2 Orchard Turn

Singapore 238801

[View on Google Maps]
Opening Hours

Monday to Saturday

9:30am - 6pm


9:30am - 5pm


General Services


Welcome to the Singapore Airlines Service Centre, where we strive to provide you with enhanced convenience and a seamless service experience.

As the service centre for Singapore's flag carrier airline, our primary focus is on reservations and ticketing. Whether you need to purchase tickets or make air travel reservations, our dedicated team is here to assist you. Additionally, for your convenience, you can also utilise the services of other Singapore Airlines appointed travel agents located throughout the island, such as WTS Travel & Tours.

When it comes to customer support, we understand the importance of prompt assistance. That's why we offer a 24-hour contact centre, ensuring that you can reach us anytime, day or night. Simply give us a call, and our knowledgeable staff will be ready to address your inquiries and provide the necessary support.

We value your feedback and encourage you to share your thoughts with us. If you have any suggestions or would like to make less urgent inquiries about the airline and our services, you can easily do so through our online contact form. Your feedback helps us continuously improve and deliver the best possible service to our valued customers like you.

Thank you for choosing Singapore Airlines, and we look forward to serving you with excellence at our Service Centre.