ECOK CharcoalHouse, established in 2006, specialises in the sale of a diverse range of household health products. Since our inception, we've grown substantially, now boasting four outlets and three department stores across the island.
Our mission has always been to enhance the health and quality of life for our customers by improving their living environments with our products. We are committed to delivering high-quality household health products that offer tangible benefits to our consumers.
We firmly believe that premium products, coupled with exceptional pre-sales and after-sales service, cultivate a loyal customer base and generate positive word-of-mouth referrals, thus ensuring the brand's longevity.
To guarantee the quality of our offerings, we routinely conduct thorough inspections of the product manufacturing process. Our team travels to Japan, South Korea, Taiwan, and mainland China to engage directly with manufacturers and discuss quality assurance measures, ensuring our products consistently meet our high standards.
We're honoured to have received recognition for our commitment to quality and service. Our accolades include the 2016 Singapore Prestige Brand Award and the 2018 Singapore Heartland Enterprise Star Award. These awards affirm that our brand has successfully maintained a positive reputation and is warmly received by our customers.